Recent MBA grad Bronwyn Crewse has just taken over her family's ice cream shop in Chagrin Falls, Ohio, and she's going back to basics. Win is renovating Crewse Creamery to restore its former glory, and filling the menu with delicious, homemade ice cream flavors—many from her grandmother’s original recipes. But unexpected construction delays mean she misses the summer season, and the shop has a literal cold opening: the day she opens her doors an early first snow descends on the village and keeps the customers away.